Items are shipped either from WOOF HQ in San Diego, CA, or from our printing fulfillment centers in California and North Carolina. You will be charged only one shipping price, regardless of how many shipments are being sent to you to in order to fulfill your entire order.
Shorts & Undergear
All shorts and undergear is shipped directly from WOOF HQ in Downtown San Diego, Monday – Friday (Federal holidays excluded). Your order will be packaged and picked up by our carrier usually within 1-2 business days, and arrive to you in approximately 2-5 business days via USPS depending on your distance from Southern California (U.S. orders only). International order arrival date will vary from 3-7 days for DHL Worldwide Express, to 5-15 days for standard shipping via USPS and your local carrier.
Printed & Embroidered Items
Printed & embroidered items such as tees, tanks, socks, caps and sweatshirts are “made to order” after your order has been placed, and are sent separately by our awesome “print on demand” fulfillment center. As such, these items are usually created for you and shipped 2-5 business days after your order. Why? We strive to offer a truly unique full range of size options for everyone (e.g. S-3XL for tees, S-2XL for tanks) and customizable color/style options which would be impossible for us at this stage to stock so many SKUs. The WOOF Lifestyle, to us, is about customizing and not settling for your own unique and comfortable look! After your customized item is made, it is also shipped either USPS First Class, DHL Expedited, Fedex or USPS Priority Mail as soon as possible.
Many of our items sell quickly, and as such we do experience backorder issues. If any size or color is backordered (out of stock) it will be clearly indicated as such on the website before adding the item to your cart and/or you will receive an email from us, along with the expected date in stock. You will receive a shipment confirmation as soon as your item(s) ship, which will be packaged and shipped in the order that orders have been placed. If you do not receive an update from us, please check your promotion or spam folders as these notices are sometimes routed in this manner. To make sure that you receive our emails, please add us to your contacts and/or VIP list.