If you created a password while placing your order, you are able to log into the website to track your orders and view order history (not if you checked out as a guest with no password). For security reasons, we are unable to change or reset your password via phone or email. You can request your password to be reset here. If you are still experiencing problems and have questions about your account or an order, please contact us via this page.
Articles in this section
- Do you offer telephone support?
- Why am I not getting responses to my inquiries?
- How do I submit a request?
- What is your return policy and exchange policy?
- I'm missing one or more free bonus items?
- Why have I received a partial delivery?
- How do I track (or where is) my order?
- When will I receive my order?
- Tracking for my order says it was delivered, but I didn't get it?
- I forget my account password?