You may encounter two types of product status - Out of Stock & Backordered. Here's what they mean, and what to expect if there is a delay with your backorder.
"Out of Stock"
If your desired color or size (small, medium, large or XL extra large) is listed as "out of stock" on our website, this means that we do not have a firm date on when it will be back in stock. As a general rule, it indicates that the timeframe is anywhere between 2-4 weeks, and that inventory has been ordered but we do not have a firm date commitment yet from the factory. Often, we do have stock of a certain size in at least one or two colors or styles. But our inventory continues to sell at new records every month, and as a small business we are gradually building inventory levels to account for this growth so that it doesn't happen as often in the future.
Once we have a more concrete date for delivery from our factory, we will set the product to "Backordered" status...
"Backordered"
If your desired color or size (small, medium, large or XL extra large) is listed as "backordered" on our website, this means that you can still place your order and reserve your desired color & size (we recommend doing this in case our inventory refresh is smaller than expected or other unknown issues occur), but your full (shorts & undergear portion of your) order will ship during the week indicated on the website. We begin to allow backorders only once we have a more precise date for receipt of our inventory.
Delays
However, please accept that this is only our best estimate and additional delays do sometimes occur outside of our control. If they do, we will do two things: we will keep the date updated on the website (check your email invoice to see if the date has changed since your order), and we will also send out email updates to those who have backordered under different expectations. You always have the option to request a refund of your backordered items if they have not shipped yet. You will receive a shipping notification email with tracking number once this portion of your order has shipped
*Please note - if you order shorts and/or undergear that is backordered, this does not affect printed items like tees, tanks, sweatshirts, hats, etc. All printed items are made to order and will be shipping to you earlier in the normal timeframe. We don't hold your entire order as these items always ship separately, but your shorts & undergear order will be held until all of the items are ready to ship.
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